Insurance claims adjuster investigate the claims, negotiate settlements, and authorize payments to claimants. Insurance Claims Adjuster must have at least a high school diploma, but many have college degrees.
• The Claims Adjuster interviews the customer and any witnesses, inspects the damage done to the property and consults any official records. Claims Adjusters document the information they gather in a report, and they settle valid claims and work with attorneys to defend the insurance company against contested claims.
• Insurance Claims Adjusters work mainly for casualty and property insurance companies, but can work for commercial insurance, disability insurance, medical insurance or health insurance companies.
• The University of Central Florida offers an ACA (Accredited Claims Adjuster) pre-licensing course. Students who successfully complete the course get a Florida all-lines license and do not have to take the state exam.
• Claims Adjusters must keep up-to-date on state and Federal laws, court decisions and new drugs and medical procedures. Any changes, amendments or advances may affect the handling of claims and or a policy's coverage. Many companies provide additional training to help their employees stay on-top-of changes in the industry.
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