1.Contact the people you trust - Call your accountant, your lawyer and your neighbor. Ask if they've ever used a public claims adjuster or know anyone who has.
2.Contact the National Association of Public Insurance Adjusters – NAPIA is a trade organization which represents 110 of the industry's largest firms, maintains a searchable database of members who have at least two years of experience and uphold a professional code of conduct. In addition, the organization also offers a certification program. A Certified Professional Public Adjuster must have five years of experience and pass an exam, while a Senior Professional Public Adjuster must have at least 10 years of experience and pass a more rigorous test.
3.Interview the candidates – when you have searched few names that look promising. Ask about rates, references and credentials. Contact their references and discuss former clients on the adjuster's performance.
4.Ask your insurance agent- Sound like a conflict of interest? Not really. You're hiring an adjuster to represent you to the insurance company. So what is this person's reputation within the industry?
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